Even Great Websites
Need a Little Regular Attention
Support
At northStudio we have a legacy of building strong and long-term relationships. Our clients know that we service what we sell. We offer support services well in excess of industry standards to ensure our clients get the customer support they deserve long after the initial build and launch phases conclude.
While all of our websites are built to ensure clients can manage the day to day content updates of their own website, periodically content management systems require security updates, system upgrades, version upgrades and other general service maintenance. Some of our clients are too busy or do not have the in-house resources to maintain day to day content updates. We realize that with maintenance and post launch services, one size does not fit all which is why we provide an a la carte service for your maintenance needs.
- Customized maintenance contracts
- Requests automatically entered into our queue in the order it was received
- 48 hour response for routine maintenance
- Same day response in the case of emergencies
- Develop working relationships with Account Managers and Developers
